Annual Servicing

  • Annual Service Record
  • Annual Servicing
  • Annual Servicing
  • Mathison PPHB Annual Servicing

We value the importance of servicing your appliances annually to prolong the lifetime of them. Servicing annually ensures manufacturer warranty requirements are met and high efficiency levels are maintained giving you peace of mind that your appliances are safe to use and your household insurance requirements are met. Services are offered on all types of boilers (gas, oil, electric and LPG), gas fires, cookers and hobs.

When you get your appliance serviced by Mathison’s annually the service doesn’t end there. This provides you with priority access to us regarding after service care, over the phone resolutions where possible and an annual reminder of when your service is due meaning you don’t need to worry about missing that vital service.

Service certification and reminders are available by email or post to suit individual customer requirements.

Landlord Checks and Certification

Landlords have legal duties for gas safety as laid out in the relevant gas safety legislation, such as the Gas Safety (Installation and Use) Regulations 1998 in Great Britain.

There are 3 specific requirements Landlords must meet to ensure the safety of their tenants, these are:

  • To ensure that any gas appliances, pipework and chimneys/flues provided for tenants are safe for continued use. Landlords must arrange for them to be checked every 12 months by a Gas Safe registered engineer.
  • A record of this annual gas safety check will include specific information on the results of the tests carried out. A copy of the gas safety record must be provided to an existing tenant no later than 28 days from the date the safety check is carried out or to new tenants before they move in. Landlords must keep copies of these records for a minimum of 2 years.
  • Maintenance arrangements should involve regular inspections and all necessary repairs are carried out by Gas Safe registered engineers only.

Please visit www.gassaferegister.co.uk for more information on Landlord legal requirements.

Please call our offices or use the on-line booking system for more information or to arrange an appointment.

  • "“I just wanted to drop you a line to thank you and your team at Mathison for your very positive approach to our enquiry this week. After a somewhat negative approach from the company we had used for the servicing of our old boiler when we had no hot water I am very pleased that my next call was to Mathison’s. I would particularly like to thank Tom and Lewis for the quality of the work they have done and for keeping me informed of progress. You can be proud of the level of professionalism they both showed throughout their time in our home. I am going to be more than happy to recommend Mathison’s to friends and family.”"

    Mr & Mrs Thompson, Weston Super Mare

  • "‘Just a note to say thank you very much for the speedy and professional service you provided, and a big thank you to the engineers involved for their friendly and helpful attitudes’"

    Mr Pring, Clevedon

  • ""I wish to express my thanks to you as a company and especially to Mark and Kane for dealing so efficiently with the replacement of my 3 port valve. The procedure was achieved and completed without the need to drain the system as was the case previously. The airing cupboard was left clean and tidy. Most of all throughout their time here both Mark and Kane were reassuring, answered all my questions and left with everything in place. This was my first encounter with your company and I hope to contact you in the future and would recommend Mathisons to others”"

    Mrs Jansen, Shirehampton

  • "‘we are very pleased with the service from you all, Mark and his team were extremely good with the installation’"

    Mr Vellazquez, Clifton

  • "'Thank you for the boiler service you did for us last week, Tom was extremely courteous and knowledgeable and nothing was too much trouble for him to look at and sort. We had another issue that he spent some time looking at but rather than try to make more money out of us he instead advised us to contact a specialist engineer. And when he gave us the invoice he didn't charge us for the additional work, only the service. A real credit to your company, you should be extremely proud of him and I would recommend him to anyone'"

    Mr Iles, Yatton

  • "“Both my wife and I were very impressed and grateful for your speedy response to our urgent need for a replacement boiler. We were also very impressed by your installation team – Jeremy and Tom. Both worked conscientiously and efficiently throughout the installation period. I would have no hesitation in recommending your company to anyone requiring a similar service.”"

    Mr & Mrs Bath, Wrington

  • "“We just wanted to say a big thank you and let you know how pleased we are with the new boiler. Both Mark and Matt were very friendly and have done a very neat and tidy job, treating our house with great respect during the install.”"

    Mr & Mrs Shields, Nailsea

  • "‘Just to say a big thank you for the works done to date. The guys are all a credit to Mathison’s and have been professionally consistent across the jobs you have done.’"

    Mr Solari, Portishead

  • "‘Just wanted to take a minute to tell everyone about the stellar experience we had with Mathisons. They came out right away, did a great job and took care of all the aesthetic work. I was hugely impressed with the extra work they did to make everything look nice. If anyone is in need of a plumber they did an amazing job, were pleasant to work with and kept us very well informed throughout the whole process. I’d recommend them to anyone who needs work done!’"

    Mr & Mrs Hoy, Portishead