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Annual Servicing

  • Annual Service Record
  • Annual Servicing
  • Annual Servicing
  • Mathison PPHB Annual Servicing

Annual Servicing

We value the importance of servicing your appliances annually to prolong the lifetime of them. Servicing annually ensures manufacturer warranty requirements are met and high efficiency levels are maintained giving you peace of mind that your appliances are safe to use and your household insurance requirements are met. Services are offered on all types of boilers (gas, oil, electric and LPG), gas fires, cookers and hobs.

When you get your appliance serviced by Mathison’s annually the service doesn’t end there. This provides you with priority access to us regarding after service care, over the phone resolutions where possible and an annual reminder of when your service is due meaning you don’t need to worry about missing that vital service.

Service certification and reminders are available by email or post to suit individual customer requirements.

Landlord Checks and Certification

Landlords have legal duties for gas safety as laid out in the relevant gas safety legislation, such as the Gas Safety (Installation and Use) Regulations 1998 in Great Britain.

There are 3 specific requirements Landlords must meet to ensure the safety of their tenants, these are:

  • To ensure that any gas appliances, pipework and chimneys/flues provided for tenants are safe for continued use. Landlords must arrange for them to be checked every 12 months by a Gas Safe registered engineer.
  • A record of this annual gas safety check will include specific information on the results of the tests carried out. A copy of the gas safety record must be provided to an existing tenant no later than 28 days from the date the safety check is carried out or to new tenants before they move in. Landlords must keep copies of these records for a minimum of 2 years.
  • Maintenance arrangements should involve regular inspections and all necessary repairs are carried out by Gas Safe registered engineers only.

Please visit www.gassaferegister.co.uk for more information on Landlord legal requirements.

Please call our offices or use the on-line booking system for more information or to arrange an appointment.

Fast response, same day repairs, call 01275 844958, Whatsapp 07562 948449 or book online

  • "‘I was extremely impressed with their professionalism, consideration, and minimum of fuss from putting sheets down, clearing and vacuuming everything at the end, to even rinsing their mugs in the sink! Personally, I have been very impressed by your company’s level of service such as your quick response and short waiting times from the initial check of our boiler to the new one being installed."

    Mr Oaten, Clevedon

  • "“I’ve used Mathison’s for a couple of years now as they came to my rescue as was let down and brushed off by other (7!!) local independent plumbers during a boiler emergency. Mathison’s service has always been the most professional, punctual and superior against its competitors. I will now only use them for all my plumbing and heating needs. Very easy to book an appointment online, can pay over the phone with a card at the end of the appointment and I’ve always felt safe in my home with their guys when they were carrying out their work on my boiler. They’re worth every penny.”"

    Mrs Samuel, Portishead

  • "“I am absolutely delighted with the service received. Everything was explained very well and all seems to be working very smoothly. The two engineers were excellent and very professional. I will certainly recommend you to other people. The only thing I wasn’t too keen on was being called ‘Sir’ and referred to as a ‘Gentleman’! Not something I’m used to! Joking aside the level of service was a breath of fresh air having had problems for the last year or so. I wish I had got in touch sooner!”"

    Mr Hance, Portishead

  • ""I wish to express my thanks to you as a company and especially to Mark and Kane for dealing so efficiently with the replacement of my 3 port valve. The procedure was achieved and completed without the need to drain the system as was the case previously. The airing cupboard was left clean and tidy. Most of all throughout their time here both Mark and Kane were reassuring, answered all my questions and left with everything in place. This was my first encounter with your company and I hope to contact you in the future and would recommend Mathisons to others”"

    Mrs Jansen, Shirehampton

  • "“I cannot let this pass without writing to thank everyone at Mathison for your outstanding work in seeing the whole project through with great professionalism and skill. My special thanks go to those staff whom I had personal dealings. So thank you all round and you can be sure I will continue to recommend Mathison as an outstanding local team who will give first class service because of the shared commitment of the staff who work there.”"

    Mr Kent, Easton in Gordano

  • "‘Many thanks for the recent installation. We are really happy with the final product, in addition, I’d like to also thank you for your follow-up care in ensuring everything was sealed and working once completed.’"

    Mr Ocone, Thornbury

  • "“Just want to say what a great service we received. The issue was identified very quickly and all my queries were answered knowledgeably. The installers were polite and efficient and best of all our showers are now working the best they ever have. Really pleased. Will use you again.”"

    Mr & Mrs Anderson, Portishead

  • "“Speedy and efficient service. Faulty boiler up and running within the hour! Many thanks.”"

    Ms Watkins, Weston Super Mare

  • "‘The team worked with speed, accuracy and professionalism and always cleaned their mess behind them. We were extremely impressed and pleased with all the work’"

    Mr & Mrs Lark, Portishead

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